If you receive any items that are damaged please contact us firstname.lastname@example.org and we will refund you for the damaged items. We may ask for you to return the items, or we may ask for a photograph to confirm the damage.
If you wish to return any items to us you can do so within 7 days of receiving your order. All returned items must be unopened in their original packaging and we reserve the right to refuse refund of all or a portion of the product value if the items are not in resalable condition. Please contact us email@example.com for returns details.
Returns should be sent to the address on the invoice inside your order. It is your responsibnility to pay for the cost of postage.
You can cancel your order at any time prior to despatch by contacting us here firstname.lastname@example.org. Please quote your name and order number so we can identify the order to be cancelled.